- Go beyond the inbox

Beyond the inbox

ISW’s Collaboration Practice has over 20 years experience in implementing the most optimal email system for your organisation’s needs now and into the future.

Software Solutions



IBM Notes is an enterprise email client that integrates social collaboration, messaging and business applications into a single workspace. 

ISW has been working with Notes since our inception in 1996 and has long been an Australian leader in the implementation and support of collaborative solutions using Notes as the platform of choice. Our clients range from small businesses that use Notes for complete messaging and collaboration solutions through to large enterprise and government clients conducting large scale Notes migrations and enterprise support. We work with our clients to provide software architecture, software engineering, implementation and administration support, and training solutions.

Features include:

  • Email, calendar and contact management.
  • IBM Connections Files and Connections Profiles.
  • Instant messaging with IBM Sametime.
  • Mobility and web accessibility.
  • Integrate, develop and deploy business applications.
  • Embedded experiences.



Achieve your goals with unprecedented efficiency! Panagenda's MarvelClient modules for the IBM Notes client fulfill all requirements in Notes Client Management and can be combined freely. This allows you to complete your projects efficiently and optimize your value for money.

Contact our in-house Panagenda representative, Vanessa Hutchinson today to learn more.


IBM® SmartCloud™ Notes® is a cloud-based email, calendar, contact management and instant messaging service on the IBM Cloud. With Smart Cloud Notes, you can access these capabilities over the Internet with a web browser or with the IBM Notes client. Learn more here >

Delivered as software as a service, SmartCloud Notes:

  • Provides cloud-based email, calendaring, contact management and instant messaging using a web browser or IBM Notes client.
  • Lets you access your email from virtually anywhere using mobile devices.
  • Integrates with existing on-premises infrastructure and applications with hybrid capabilities.
  • Provides security-rich features to protect enterprise data.
  • Helps control costs and reduce capital expenditures.


IBM® Verse® is an analytics-based communications and collaboration platform. Unlike regular email, it analyzes your work patterns and helps you prioritize. Information, people and tasks are presented through a personalized, clutter-free interface that anticipates what you need, when you need it — you don’t need to go through your email and calendar to figure it out. IBM Verse also integrates collaboration capabilities like instant messaging, file sharing and connections to social networks.

“IBM Verse is a game-changer. IBM Verse is very easy to read; it’s brilliant; I have never seen anything like it.”
— Charles Williams, Director of Strategy and Automation, NBC Universal


It's the Office you know, plus tools to help you work better together, so you can get more done — anytime, anywhere. Office 365 is a cloud-based subscription service that brings together the best tools for the way people work today. By combining best-in-class apps with powerful cloud services, Office 365 lets anyone create and collaborate anywhere on any device.


OfficeExpert offers unique end-to-end performance analytics for Microsoft Office 365, Exchange, Outlook, OneDrive and Skype for Business.


OfficeExpert provides a clear overview of the status of your Microsoft environment: Skype for Business, Exchange, OneDrive for Business and Azure – whether Cloud, On-Premises or hybrid. Early detection of anomalies will help you identify problems before they turn into support tickets!


Evaluate the service quality of your Microsoft services with true end-to-end simulations that are not based on PowerShell scripts. Track developments on a timeline and compare e.g. the measurement data from different locations or different Office 365 cloud tenants.


Through the intelligent measurement of historical data, OfficeExpert automatically detects critical patterns and deviations. Get notified as soon as the performance of your infrastructure threatens to drop or certain metrics do not meet your standards.

Contact our in-house Panagenda representative, Vanessa Hutchinson to learn more.



Make the most of every email with Crossware. Email branding and compliance made easy!

  • Control the way your brand appears on all emails on any device
  • Centrally manage your company’s email signatures
  • Create targeted advertising banners
  • Include a legal disclaimer on every email

What if you were to review all outgoing emails from your company...Take a look at the signature many variations do you see? Logos, fonts, promotional messages. Are they tailored to individuals when they should present your organisation as a unified brand?  Crossware mail signature lets you centrally manage all signature blocks so you can maximise branding effectiveness, include promotional messages and comply with any legislation on every email leaving your company. - across every device your employees may use!

  • Runs on these devices: iPhone, Android, Blackberry and any Traveler compatible device
  • Runs on these platforms: Windows, MacOS, Linux, zLinux, IBM i, Solaris, AIX

Crossware is developed by our New Zealand partners Crossware Ltd and ISW can offer you a great deal.

Related Services


  • Implementation & Consultation - ISW can acquire, deploy and manage your software solution environment for complete peace of mind. We can also assist your organisation achieve maximum return on investment.
  • Software Value Review - ISW can perform and manage your licensing requirements.
  • iCare - Any Email solution offered by ISW can be implemented and maintained using one of ISW's pre-purchased, cost-saving iCARE plans.